Travel Retailers

Our services to Retailers include:
  • Preparation of business development strategies and tactics;
  • Tender preparation including sales forecasts, category and brand mix development, capital and operational cost estimation and approvals;
  • Tender bid strategies;
  • Store layout and design;
  • Brand identification, negotiation and margin improvement;
  • Concession contract review and negotiation;
  • Retail price benchmarking;
  • State-of-the-brands reviews;
Our experience in advising Retailers include:

The Mercurius Group team members have advised major travel retail clients including The Nuance Group (now owned by Dufry), Lagardere Travel Retail, Newslink, Travelex and SSP (food & beverage).


Major International Duty Free Operator – Tender Support (2017)

The Mercurius Group was engaged to support a major duty free operator’s tender for a major high profile international duty free concession. The project included developing an understanding of the passenger market, competitive positioning and operational as well as financial modelling.


Major Australian Airport – Retail and Duty Free Performance Audit (2017)

The Mercurius Group was engaged by a major Australian airport to review conduct a full review of a duty free operator’s performance in the context of their contractual arrangements. The review included price reviews, range reviews, in-stock situation, promotions, store layout, logistics, staffing and operational efficiency.